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When this Notice refers to “we” or “us,” it is referring to NCH Healthcare System, Inc.; Naples Community Hospital, Inc., NCH Downtown Naples Hospital Campus, NCH North Naples Hospital Campus, NCHMD, Inc., NCH Physician Group, Naples Heart Institute and Marco Healthcare Center.
This Notice describes how we will use and disclose your health information. The policies outlined in this Notice apply to all of your health information generated by this Organization, whether recorded in your medical record, invoices, payment forms or other ways. The Hospital, the members of its Medical Staff, and other health care providers affiliated with the Hospital typically work together in a clinically integrated setting to provide you with health care, and may share information for treatment, payment and health care operations. In such settings, this Notice applies only to care provided to you within the NCH Healthcare System which is reflected in the medical records maintained by the System.
In some circumstances we are permitted or required to use or disclose your health information without obtaining your prior authorization and without offering you the opportunity to object. These circumstances include:
We may also use or disclose your health information in the following circumstances. However, except in emergency situations, we will inform you of our intended action prior to making any such uses and disclosures and will, at that time, offer you the opportunity to object.
The following categories of information receive special protection under state law, and will be used and disclosed only as allowed by state law: a. HIV-related information; b. Records of mental health treatment; c. Substance abuse records.
Except as described above, your health information will be used and disclosed only with your written authorization. In particular:
Despite your general right to access your Protected Health Information, access may be denied in some limited circumstances. For example, access may be denied if you are an inmate at a correctional institution or if you are a participant in a research program that is still in progress. Access may be denied if the federal Privacy Act applies. Access to information that was obtained from someone other than a health care provider under a promise of confidentiality can be denied if allowing you access would reasonably be likely to reveal the source of the information. The decision to deny access under these circumstances is final and not subject to review.
In addition, access may be denied if (i) access to the information in question is reasonably likely to endanger the life and physical safety of you or anyone else, (ii) the information makes reference to another person and your access would reasonably be likely to cause harm to that person, or (iii) you are the personal representative of another individual and a licensed health care professional determines that your access to the information would cause substantial harm to the patient or another individual. If access is denied for these reasons, you have the right to have the decision reviewed by a health care professional who did not participate in the original decision. If access is ultimately denied, the reasons for that denial will be provided to you in writing.
You can complain to us and to the Secretary of the federal Department of Health and Human Services if you believe your privacy rights have been violated. To lodge a complaint with us, please file a written complaint with the Privacy Officer. This Contact will also provide you with further information about our privacy policies upon request. No action will be taken against you for filing a complaint.